Terms and conditions

1. Agreement

Accessing and using this site implies your knowledge, acceptance and full compliance with the terms and conditions detailed below. For the best use of the site, we recommend that you carefully read all the terms and conditions.

 

2. Definitions and Terms

Seller – the company ANDREFLOR FASHION SRL , owner of the website www.plussizeart.com .

Buyer - any natural person over the age of 16 or any person or legal entity registered on the website www.plussizeart.com by creating a user account.

Customer - any natural person over 16 years of age or any person or legal entity registered on the website www.plussizeart.com by creating a user account.

User - any natural person over the age of 16 or any person or legal entity that has a user account on the www.plussizeart.com website.

User account - the section of the website consisting of an e-mail address and a password that allows the user access to the sections and products on the website and which contains information about the user and his history in the platform (orders, tax invoices, guarantees, etc. ). The user is responsible for updating the information regarding the e-mail address and password and will ensure that all the information entered when creating the Account is correct and complete.

Content – ​​(a) all information on the website that can be visited, viewed or accessed using an electronic device (PC, laptop, tablet, smartphone, etc.);

(b) - any e-mail sent to the Buyers by the Seller by electronic means and/or any other means of communication available;

(c) - any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;

(d) - any information related to the products and/or the rates applied by the Seller in a certain period;

(e) - any information related to the Goods and/or Services and/or the rates charged by a third party with whom the Seller has concluded partnership contracts, during a certain period;

(f) – any data relating to the Seller, or other privileged data of the Seller.

Order - What does the term "on order" mean:

based on the experience accumulated over the years, our tailors, printers and manufacturers will create the product according to the dimensions you provide us in the order

Commercial Communications - periodical means of information, exclusively electronic, any type of message sent (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information on similar products or complementary to those you have purchased, information on offers or promotions, information on Goods and Services displayed on the site, as well as other commercial communications such as market research and opinion polls.

Contract - the agreement established between the Seller and the Buyer as a result of the Buyer's acceptance of the offer presented by the seller in the online store. Acceptance of the offer is achieved by placing the Order and making the payment by the Buyer.

By registering an Order on the website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its commercial operations.

The notification received by the Buyer, after placing the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.

For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If he changes the amount of Goods and/or Services in the Order, he will notify the Buyer at the e-mail address or phone number provided to the Seller when placing the Order and will return the amount paid.

The contract is considered concluded between the Seller and the Buyer at the moment the Buyer receives from the Seller, via e-mail and/or SMS, the notification of dispatch of the Order.

The order and the information from the Terms and Conditions made available by the Seller on the platform will form the basis of the Contract.

 

3. About us

PLUS SIZE ART website (www.plussizeart.com) It is is owned by the company SC ANDREFLOR FASHION SRL, with headquarters in Giurgiu, Migdalului street, no. 2A, registered in the Trade Register under no. J52/432/2017, having unique registration code: 37672515. To facilitate the correct transmission of information, we will continue to use the term "Seller" when referring to the website www.plussizeart.com , respectively the trade name PLUS SIZE ART .

PLUS SIZE ART is an e-commerce service that offers its users the opportunity to take possession of the displayed products. The purchase of the products is based on the orders received through the website.

SHOWROOM/RETAIL STORE

Plus Size Art is only present online!

To reduce costs and lower prices for you

Because online represents us

Because online we can offer you a complete range of support for measurement.

#EXCEPTION

The exception is the customized occasion dresses, the wedding dresses for which we can establish samples in the workshop.

You can contact us by the following means:

By e-mail at the following address: plussizeromania@gmail.com , through the chat available on the web page or by phone/Whatsapp at the number: 0762532388 .

 

4. Intellectual Property

The content and design of PLUS SIZE ART , as well as any other material related to it sent by you by e-mail or provided by you in any other way (example: articles, design, product description and any other materials), belong to the Seller and/ or his collaborators - where this is expressly specified - (copyright) and are protected by intellectual property legislation. You may not use, reproduce or permit anyone to use or reproduce the Seller's materials without prior written permission from the Seller.

You cannot use frames (frames in the sense of the HTML language) or framing techniques (framing techniques in the sense of the HTML language) for brands, logos, or other information protected by the copyright law (including images, texts, interfaces, forms ) of PLUS SIZE ART without prior written permission from the Seller.

The limited, revocable and non-exclusive creation of hyperlinks to the Seller's index page is permitted, as long as this action does not present the Seller's service in a false, misleading, derogatory or offensive light. You may not use the company logo or other graphic properties or brands as part of hyperlinks without prior written permission from the Seller.

 

5. User registration

The website www.plussizeart.com can be accessed free of charge, and simply browsing its pages is not conditioned by user registration (creating a user account on the Site). However, in order to benefit from certain services offered by the Site, such as purchasing the products offered by it, receiving the PLUS SIZE ART newsletter or checking the status of your own orders, you will need to register as a user (create a user account on the Site) . Registering as a user implies your prior acceptance of the Terms and Conditions of use of PLUS SIZE ART and its Privacy Policy. These regulations constitute the contractual basis of the relations between users and the Seller.

Since the provisions of the Terms and Conditions of Use and the Privacy Policy can be modified, please review them periodically. If you no longer agree with their provisions, please stop accessing/using PLUS SIZE ART services.

If you use this Site, you are responsible for maintaining the confidentiality of the access data in your user account, created on the Site, and you agree to assume responsibility for all activities performed from your user account, created on the Site.

The Seller can also sell products for children under 14 (fourteen) years of age, but sells them to adults, who are authorized to pay online with their card or through any other payment method accepted by the Seller. If you are less than 14 (fourteen) years old, you can purchase PLUS SIZE ART products, only with the help of a parent or guardian.

The seller reserves the right to close user accounts, to modify or remove texts, images, hyperlinks, or to refuse the sale of products, at its own discretion.

 

6. Personal data

By registering as a user of PLUS SIZE ART , we will ask you for a series of personal data, such as your name and surname, e-mail address, date of birth and other personal information, which will allow you to be identified as a user of the PLUS SIZE service ART . Also, in order to subscribe to the PLUS SIZE ART newsletter or alerts, you will need to provide us with a valid e-mail address as well as other data related to you. Please access the page where the Privacy Policy for to inform you about the information collected by PLUS SIZE ART , about how it is used, as well as about the rights regarding the protection of your privacy.

 

7. Purchase procedure - How do I order?

The execution time of the order is between 3-7 working days, with the exception of occasion dresses and wedding dresses, for which you will be contacted by our colleagues to determine together the materials, the execution time depending on the date of your event and other details .

ORDER ON THE SITE

-Fill in the personalized details

- Add the product to the shopping cart

- Complete the order

ORDER ON WHATSAPP

Contact us on WhatsApp at 0762532388.

We will answer you as soon as possible and we will determine the details of the order together.

PLEASE NOTE:

The colors of the products may differ very slightly depending on the screen of the device you are using

The product is made especially for you, it is not a serial product and if you do not pick up the order, you will no longer be able to collaborate with us.

 

8. How do I buy?

8.1. pRICE

With the exception of cases where it is provided otherwise, the prices of the products displayed on PLUS SIZE ART represent the final purchase prices in RON and include VAT (value added tax of 19%, valid in Romania). The prices may also include the price of transport in some promotional periods, this will be specified each time in the order completion section and in the Offers section. The final purchase prices can be prices suggested by manufacturers or suppliers, or they can be estimated according to the standard prices practicable at the industry level of the marketed product. The tax invoice is issued according to the legislation in force in Romania and is sent together with the ordered products to the delivery address.

Ownership of the products will be transferred to the Customer upon full payment of the price for the respective products.

The seller uses the services of other companies, for example for transport, payment, etc. The responsibility for these services rests entirely with the service providers. It is the responsibility of the user to know and accept the conditions and terms of the services before using these services.

 

8.2. Ridiculous price or erroneous features

The seller makes every effort to provide correct information about the price, stock and characteristics of the products. It is possible that some prices and/or features are incorrect. In case of registering an order with an incorrect price, the Seller has the right to cancel the Customer's order. In case of registering an order for a product with erroneous characteristics, the Seller will make every effort to deliver to the Customer a product with characteristics as close as possible to those presented on the website at the time of placing the order. If the Customer does not agree with the Seller's proposals, the Customer has the right to cancel the order.

 

8.3. Payment methods

To pay for the ordered products, you can choose from the following payment methods: secure online payment or cash on delivery* (*ONLY IN ROMANIA). If you have chosen to pay cash on delivery, after placing the order you will receive your order information by e-mail, in the form of an invoice, and you will pay the product to the person making the delivery.

Payment for products in Romania is made:

-reimbursement upon receipt of the parcel

- in advance - bank transfer after issuing the invoice

-online with the card on the website

Delivery outside Romania is made by a courier chosen together with the customer depending on the country of destination. For all orders outside Romania, payment for the products is made in advance!

The list of available payment methods and delivery costs can be found on the page www.plussizeart.com -> the "Delivery and payment" section.

 

8.3.1. How to buy and pay for products on the www.plussizeart.com website:

You can buy products through www.plussizeart.com following 3 steps:

• Select the product you want to purchase and press the "Buy now" button.
• Enter/confirm your personal data.

This information is necessary for the correct and efficient processing of the order placed by you. Please fill out the form correctly and indicate the persons to whom the invoicing and delivery is made. The e-mail address is extremely important because the information related to the order and the ordered products will be sent by e-mail. An incorrect email address slows down the entire ordering process. Moreover, the Seller will not be able to contact you and inform you about the status of your order. If the delivery address is not the same as the billing address, indicate this by unchecking the option. The delivery address is the same as the billing address at the end of the form. Choose the desired payment method and confirm the data by choosing "Next Step". If the delivery address, or the billing address, or both addresses are not the same as the addresses you have registered in the user account on the Site, before proceeding to the next step in the process of placing the order, enter the billing addresses and / or delivery valid for the respective order.

 

9. Delivery of products

Throughout the country via Cargus Courier - 21 lei

Free shipping for orders over 750 lei

Shipping costs are borne by the Customer, unless otherwise established by a separate contract between the Customer and the Seller, or during certain promotional periods announced by the Seller.

The value of the shipping costs depends on the weight of the package, its dimensions, the place of destination, the chosen carrier/forwarder and the method of payment.

If the weight of the parcel exceeds the quota for the respective destination (or this quota is not established), the transport costs will be determined by the sales department of ANDREFLOR FASHION SRL

Most of the products displayed on the website www.plussizeart.com are present either in the supplier's stock or in the store's physical stock. The seller does not guarantee the presence in stock of all the products displayed on the website. For products that are not in the Seller's stock, the delivery term is displayed on the website or will be communicated to the Customer by phone or e-mail. Delivery terms are indicative terms, unless the Customer has agreed with ANDREFLOR FASHION SRL a delivery term based on a separate contract.

Information on shipping costs can be found on the page www.plussizeart.com -> "Payment and Delivery" section.

The information regarding the delivery time can be found on the page www.plussizeart.com -> the "Payment and Delivery" section.

The Seller decides on the choice of the carrier/courier, except in the case where, based on individual contracts between the Client and ANDREFLOR FASHION SRL , it was established otherwise.

ANDREFLOR FASHION SRL expressly reserves the right to cancel any order with cash on delivery or, as the case may be, online payment and the full return of the money paid by the consumer/client.

 

10. Warranty and after-sales services

All products sold by the website www.plussizeart.com benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The products are new, in the original packaging and come from sources authorized by each individual manufacturer.

If a warranty is attached to a product, its provisions are mandatory.

 

11. Product description and return

The ordered products have a 30 calendar day production guarantee and a 14 day guaranteed right of return.

If the product has manufacturing defects, we ensure the replacement of the defective part or the restoration of the product.

In this case, the transport costs are borne by www.plussizeart.com

If the product is not good for you due to measurement errors or it seems inappropriate or you want to return it for any other reason independent of us, www.plussizeart.com ensure its adjustment or restoration, the costs being discussed later.

If you want to get the money back:

- we can repost your product in the Discounts section of the website, at full price or at a discounted price (you decide the price).

- when it is sold, if it is not returned by the new client, you receive the cashed value in your account.

- if you chose to sell them at a lower price than the one you paid, the difference will be returned to you in the form of a voucher that you can use for your next order.

- the product to be returned will be delivered to www.plussizeart.com (you will receive instructions by email or phone) to be checked by our colleagues. The transport costs in this case will be borne by the customer.

We don't want you to be left with a product that you won't wear, that's why we will always find a convenient solution for both parties.

THEY CANNOT BE RETURNED

-Customized products by embroidery.

The RETURN conditions are detailed here:

Products made to order are generally not returned.

Orders are made according to the instructions sent by the customer and return conditions are not accepted.

Products that are made to order at the customer's request and are subject to Ord. 130/2000.Chap.2 Art.10 will not be returned:

The consumer cannot unilaterally denounce the following types of contracts, with the exception of cases where the parties have agreed otherwise: c) according to the consumer's specifications or distinctly personalized products, as well as those which, by their nature, cannot be returned or which can degrade or deteriorate quickly.

The counter value of the products made to order is not returned. We will always find a solution together, we will restore the product or change it.

 

11.1. Exercising the right of withdrawal

The ordered product must reach us so that we can check it.

Please pack the product to protect it during transport.

The product must not show signs of wear.

The return must be made within a maximum of 5 working days from when you received the package.

The payment of the transport and the costs of restoration will be borne by the customer if it is found that www.plussizeart.com is not to blame for the return.

The recovery procedure cannot be repeated.

 

12. Cookies

Website users understand and accept that the Seller uses "cookies" and identifies users' IP addresses, to determine a series of data regarding visitor preferences, website pages or web pages visited, the characteristics of the computers used to visit the website or other data that allow the Seller to provide the service in the best conditions.

Website users understand and accept that by registering as members, the Seller has the right to send them a weekly message containing a newsletter or a number of two e-mails/week that may contain promotional materials offered by third parties.

Users assume the obligation not to introduce any kind of viruses on the site or in the messages sent to other users and to refrain from any kind of "flooding", "spamming", "mailbombing" or "crashing" actions, such as and from sending unsolicited messages to any other user.

It is also prohibited for users to use any devices or computer programs or any other means that can lead to modifying the functioning of the website or the service or to preventing or disrupting their functioning in any way.

 

13. Obligations

13.1. The obligations of the Seller

Full reimbursement of the amounts received as payment, including delivery costs (round trip, not return) (except for the situation where the consumer has explicitly chosen a different type of delivery than the standard delivery). Reimbursement of the amounts will be made by IBAN bank transfer. Fulfillment of the reimbursement obligation is done within 14 working days from the receipt of the products.

 

13.2. The obligations of the Customer

The products are handed over to an authorized person (designated courier) without undue delay and within a maximum of 14 days from the announcement of the decision to withdraw from the contract. The customer bears the return costs. The customer is only responsible for the reduction in the value of the products resulting from their handling, other than what is necessary to determine the nature, characteristics and functioning of the products.

By accepting these collaboration conditions, the Client agrees that, in the event that the representatives of ANDREFLOR FASHION SRL . they will notify him that it is not possible to repair a defective product, to accept, as the case may be, the replacement of the product or the refund of the price.

In case of a return or exchange of products, the Customer must provide the data for the refund such as: IBAN, name and surname of the account holder.

In the case of an exchange, the difference will be refunded, and in the case of a return, the full amount paid by the customer will be refunded.

In addition, by accepting these terms of collaboration, the consumer agrees that, if the representatives ANDREFLOR FASHION SRL will notify him of the impossibility of resolving the complaint within no more than 15 calendar days from its receipt, to accept the extension of the term stipulated by law 449/2003 with a reasonable term, which allows ANDREFLOR FASHION SRL finding an optimal solution to fix the problem.

 

14. Limitation of liability

The seller is not responsible for damages resulting from non-compliance with the delivery deadline, the delivery of products with different parameters compared to the offer on the Internet, as a result of non-delivery of a product or price changes. In particular, we are not responsible for production interruptions, loss of profit or indirect losses, arising as a result of non-delivery of the corresponding product by a certain deadline. The above limitations do not refer to the situations in which, for the delivery of a certain product, a separate contract was concluded between the Seller and the Customer, in which the delivery conditions and the responsibility for non-compliance were specified.

The seller is not responsible for the effects of using the delivered products in a way that is not in accordance with their destination.

The seller is not responsible for the illegal use of the products purchased from ANDREFLOR FASHION SRL

After receiving the products, please check immediately if their characteristics deviate from your requirements.

The seller and its suppliers do not assume responsibility for printing or display errors, in terms of prices, features, images presented, etc. in the event that the price of the product or some of its characteristics have been incorrectly entered in our databases or displayed incorrectly, and the delivery has not yet been made, the Seller. reserves the right to cancel the delivery of the respective product and to notify the customer as soon as possible about the error.

Also, the images are presented on the website as an example, and the delivered products may differ in any way, due to changes in the characteristics, design, without prior notification by the manufacturers and/or suppliers.

The maximum value of the Seller's obligations towards any customer, in case of improper delivery, is the amount of the sums collected from the respective customer.

The seller is not responsible for damages, costs, lawsuits, claims or expenses arising as a result of non-compliance by users with the "collaboration conditions".

The seller is not responsible for damages caused as a result of the site not functioning as well as for those resulting from the impossibility of accessing certain links published on the site.

 

15. Reviews, comments, communications and other types of content

Users may post reviews, comments or other types of content; send suggestions, ideas, ask questions, propose articles or other types of materials, as long as their content is not illegal, obscene, threatening, defamatory, does not violate the right to privacy or the law regarding the protection of intellectual property; does not contain computer viruses, commercial, political communications, which incite hatred or intolerance on ethnic, religious, racial, sexual orientation grounds, collective messages or other forms of spam. In order to post reviews, comments, communications and other types of content, you may not use e-mail addresses or false identities. The seller reserves the right, but does not have the obligation to remove or edit all types of content posted by users and does not have the obligation to review this content periodically. With the posting of reviews, comments, communications and other types of content on www.plussizeart.com , you transfer, except in cases where the Seller indicates otherwise, the intellectual property rights, in a non-exclusive, perpetual, irrevocable way, over the posted materials. The seller has the right to modify www.plussizeart.com , reproduce, transmit, adapt, publish, distribute the materials posted by users, through any means of mass communication, from any country. By posting reviews, comments, communications and other types of content on www.plussizeart.com , you give up the Seller's right to use your name in relation to the posted materials; guarantee that you own or otherwise control the intellectual property right over the materials you post; that the posted materials do not violate any of the posting conditions of reviews, comments, communications and other forms of content from the users of www.plussizeart.com .

The seller has the right, but not the obligation, to monitor, edit or delete any type of content or user activities on the Site. The seller is not responsible and does not assume responsibility for any of the materials posted by other third parties on the Site. The seller has the right not to publish all comments and articles proposed by users.

 

16. Major force

The Seller, affiliates and/or in general the suppliers of products or services to www.plussizeart.com cannot be held responsible for any delay or error resulting directly or indirectly from causes that do not depend on the will of the Seller. This exemption includes, but is not limited to: errors in the operation of the technical equipment at www.plussizeart.com , the failure of the Internet connection, the failure of telephone connections, computer viruses, unauthorized access to www.plussizeart.com systems, errors of operation, as well as the cases of force majeure stipulated by the Romanian legislation in force.

 

17. Advertising

The seller can display, on his pages, advertisements for the products in his offer as well as for products or services belonging to third parties. By using www.plussizeart.com and by accepting its Terms and Conditions of Use and the Privacy Policy, you directly express your consent to be the recipient of these commercial communications.

 

18. Deals

Discounts for the site/selected items - The discount is applied to the shopping cart, with the exception of free gifts and other promotional items. The maximum value and the discount percentage will vary depending on the promotion.

Cost reduction - The discount offered when the requirements of the offer are met. The maximum value and the discount percentage will vary depending on the promotion.

The then/current price - The discount is automatically applied to the products, as shown on the product pages. In some cases, the gifts must be manually added to the shopping cart in order for the additional information to be provided.

Free delivery - Applied to payment, the discount will be equal to the specific delivery costs depending on the country you come from. Delivery to other countries may be charged.

Multiple purchase - The discount is applied to the cheapest product in the shopping cart that meets the promotional requirements.

 

19. Complaints regarding the violation of the law regarding the protection of intellectual property

The seller respects the intellectual property rights of third parties. If you have noticed that the Site contains information that violates their right to intellectual property, please send us a notice to the e-mail address: plussizeromania@gmail.com , or contact us at the phone number displayed in the "About" chapter us' from this contract.

 

20. Applicable legislation

The services offered by the Seller through www.plussizeart.com are governed by the provisions of Romanian laws, in particular Law 365/2002 on electronic commerce, Ordinance 130/2000 on consumer protection when concluding and executing distance contracts, HG 448/2005 and Directive Europeana EC/96/2002 , which regulates the tax regime for the green stamp, applicable to electronic products.

The terms and conditions of www.plussizeart.com are subject to Romanian legislation. In case of litigation, an amicable solution will be tried first, within 30 working days from the registration of the complaint. If an agreement cannot be reached within the previously specified term, the disputes between the Parties will be submitted to the competent courts within the Cluj-Napoca municipality.

 

21. Presentation of the offer

ANDREFLOR FASHION SRL reserves the right to operate at any time, any changes to the prices and technical data present on the website www.plussizeart.com , without prior notice. The technical data present on the website www.plussizeart.com are informative and do not represent a contractual obligation. The photos on the website www.plussizeart.com are informative and there may be differences between them and the product.

 

For more details, we are at your disposal by email plussizeromania@gmail.com or on WhatsApp at 0762532388.

 

PLUS SIZE ART 2022